Privacy Policy

Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and message content when you submit our contact form or place an order.

We also collect limited technical data automatically, including browser type, device information, pages visited, and referring URLs through standard server logs and cookies.

How We Use Your Information

We use your information to respond to inquiries, process orders, provide customer support, improve our website, and send transactional updates related to your purchases.

• Fulfill orders and arrange shipping
• Answer support requests and installation questions
• Send order confirmations and warranty registration reminders
• Analyze site usage to improve product pages and content

Cookies & Analytics

Our site may use essential cookies to maintain session state (for example, shopping cart contents) and optional analytics cookies to understand how visitors use the site. You can disable non-essential cookies in your browser settings.

Data Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate the website, process payments, or deliver products, subject to confidentiality agreements.

We may disclose information when required by law or to protect the rights, property, or safety of StackHydro, our customers, or others.

Data Retention & Security

We retain contact form submissions and order records for as long as needed to provide support and meet legal obligations. We implement reasonable administrative and technical safeguards to protect your data.

Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at hello@stackhydro.com.

Contact Us

If you have questions about this Privacy Policy, reach us at hello@stackhydro.com or through the Contact page on this site.